Shipping policy

📦 Shipping Policy

Thank you for shopping with us! We strive to deliver your orders quickly, safely, and affordably across Pakistan.

🚚 Delivery Coverage

We deliver to all major cities and towns across Pakistan, including but not limited to:

  • Karachi

  • Lahore

  • Islamabad

  • Rawalpindi

  • Faisalabad

  • Peshawar

  • Multan

  • Quetta

If you're unsure whether we deliver to your area, please contact our customer support.

⏱ Delivery Time

Location Type Estimated Delivery Time
Major Cities 2 – 4 working days
Remote Areas 4 – 7 working days

Note: Delivery timelines may vary during sales, holidays, or due to unforeseen circumstances such as weather or courier delays.

📦 Order Processing

  • Orders are processed within 1–2 working days after confirmation.

  • You will receive an SMS or email confirmation once your order has been dispatched, along with tracking details.

📦 Courier Partners

We work with trusted logistics partners including:

  • TCS

  • Leopard Courier

  • M&P

  • Call Courier

Couriers are assigned automatically depending on your delivery location and availability.

🔁 Undeliverable Packages

If a package is returned to us due to an incorrect address, repeated failed delivery attempts, or refusal to accept, we will contact you for re-delivery. Additional shipping charges may apply.

❓ Need Help?

If you have any questions about your order or shipping details, please reach out to us:

📧 Email: curlandclay@gmail.com
📍 Customer Support Hours: Mon–Sat, 10 AM – 6 PM