Shipping policy

📦 Shipping Policy

Thank you for shopping with us! We strive to deliver your orders quickly, safely, and affordably across Pakistan.

🚚 Delivery Coverage

We deliver to all major cities and towns across Pakistan, including but not limited to:

• Karachi

• Lahore

• Islamabad

• Rawalpindi

• Faisalabad

• Peshawar

• Multan

• Quetta

If you're unsure whether we deliver to your area, please contact our customer support.

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⏱ Delivery Time

Note: Delivery timelines may vary during sales, holidays, or due to unforeseen circumstances such as weather or courier delays.

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📦 Order Processing

• Orders are processed within 1–2 working days after confirmation.

• You will receive an SMS or email confirmation once your order has been dispatched, along with tracking details.

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📦 Courier Partners

We work with trusted logistics partners including:

• TCS

• Leopard Courier

• M&P

• Call Courier

Couriers are assigned automatically depending on your delivery location and availability.

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🔁 Undeliverable Packages

If a package is returned to us due to an incorrect address, repeated failed delivery attempts, or refusal to accept, we will contact you for re-delivery. Additional shipping charges may apply.

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❓ Need Help?

If you have any questions about your order or shipping details, please reach out to us:

📧 Email: curlandclay@gmail.com
📍 Customer Support Hours: Mon–Sat, 10 AM – 6 PM